Social distancing in the Chantry Centre 

During lockdown, only a select number of stores will remain open for essential items, takeaway food and click & collect services.

Please click here to see which stores are currently open. 

Easter opening hours: 

The Chantry Centre and ALL SHOPS will be closed on Easter Sunday 4 April 2021. Please check individual stores for seasonal opening hours. 


If you are planning to visit the Chantry Centre, please take a look at the measures we have in place to keep everyone safe:

New entry and exit system and walkways: We have introduced a new entry and exit system at all entrance points in the centre. Signs will direct you to the correct door to use to enter or exit the building. Once inside, we are operating a one-way system and asking all visitors to maintain their distance from others at all times.

Hand sanitisers: We have installed new hand sanitiser dispensers across the centre which you are welcome to use.

Toilets: The main public toilets outside of the multi-storey car park (opposite Waitrose) and the toilet next to Claire's are open. Please remember to keep apart from other customers when using the facilities.


Face Coverings: It is now compulsory to wear face coverings inside shops and supermarkets. Please remember to bring a face covering with you. 




 Social distancing signage has been installed in the Chantry Centre to provide a safe environment for all visitors and staff. This has been part funded by the European Regional Development Fund.

Facilities in the Chantry Centre 

Free wifi 

The Chantry Centre has teamed up with Andover BID to provide all customers with free wifi in the shopping centre. Registration is quick and simple, and available to use on mobile, laptop and tablet devices. 

Search: andoverfreewifi

Toilet facilities

The Chantry Centre’s newly upgraded toilet facilities are located just outside of the multistorey car park, opposite Waitrose. Male, female and disabled toilets are available to all shoppers and our toilets are regularly cleaned to the highest standard.

Lost property 

If you lose a personal belonging in the centre, please contact us via our web form and we will respond as quickly as we can.

Contact us 


Customer service

If you require any assistance in the centre, such as information about opening times or directions please feel free to ask a member of our friendly customer service team or alternatively please contact us via our web form. 


Centre opening times

Monday             08:00 - 19:00

Tuesday            08:00 - 19:00

Wednesday       08:00 - 19:00

Thursday           08:00 - 20:00

Friday                08:00 - 21:00

Saturday           08:00 - 19:00

Sunday             09:30 - 16:30

Easter Sunday 4 April: CLOSED 

Individual store opening times may vary.